The Scottsdale Hilton and Keap are both dedicated to creating and maintaining a healthy and safe environment for our upcoming event.

Yes! If we have to change from an in-person event to a virtual event, we will give all ticket holders and sponsors two options. 1) Get a full refund for your ticket/sponsorship, or, 2) Get a partial refund for your ticket/sponsorship and keep your ticket or sponsorship for the virtual event. We don’t yet have virtual pricing nailed down. We’ll let you know if/when we have to go there.

The event will be held at the Scottsdale Hilton in Scottsdale Arizona from November 12th through the 14th, with a Meet & Greet Reception on the evening of November 11th.

IKON 2020 is a TRUE USER CONFERENCE. This isn’t your standard small business conference. It’s a conference where you’ll come and learn what’s going on with Keap/Infusionsoft, you’ll see examples and case studies of how businesses like yours are leveraging the software, and you’ll participate in “Get ‘R’ Done Workshops” where you’ll actually build and launch campaigns. Not to mention the amazing opportunity to network and connect with other business owners and Infusionsoft/Keap experts.

We’ve always had a no-refund policy, which hasn’t been a problem in the past. So, we’re continuing with our standard no-refund policy. But, in the case of COVID-19, if the event must be cancelled or changed to a virtual event, ticket holders can request a full refund and cancellation of their ticket, or a partial refund and convert their ticket to a virtual event ticket.

It’s a little confusing, right? When Infusionsoft/Keap decided not to hold an annual user conference 3 years ago, we decided to step in and fill that role and we called the event SuccessCon. For two years we ran SuccessCon (it’s technically a separate entity from Box Out Marketing, but it was our Box Out team running the events). We ran the events as community events, inviting all our competitors and friends to come participate as speakers and sponsors. It was never intended to be a Box Out promo event. Keap is now taking the reins with the event again. So, IKON is an official Keap event. Since we already had the event planning and the team in place, SuccessCon LLC will be executing the event on behalf of Keap this year (almost acting as an outsourced event planning company). Next year Keap will run IKON independently of SuccessCon and Box Out Marketing.

Here’s what I’d recommend….Go to the Keap Official User Group on Facebook and post a question asking if IKON is worth attending. See the responses you get. This is a little risky for me. You might get answers I don’t want you to hear. But, my guess is you’ll get really positive responses. Year after year this event has been a game-changer for hundreds of businesses. People get the inspiration they need, the exact action steps they need, and the connections they need to completely change the trajectory of their business. You can do that too. Go ask.

Yes! You can reserve your hotel room at the Scottsdale Hilton in our IKON 2020 room block for as low as $179/night. Just go to our room block link here.