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Cathi Hight, President, Hight Performance Group, HightPerformance.com

Cathi Hight helps organizations become more “healthy” by staying relevant, managing constant change, developing customer-centricity while communicating and delivering value, as well as learning how to “work smarter, not harder”. She is an organizational development consultant and President of Hight Performance Group as well as author and developer of The Member Retention Kit, A New Approach to Tiered Membership, and the Work Smarter, Not Harder program.  Her programs also help member-based organizations attract, engage and retain members with proven strategies that save time and increase the bottom line.

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